On ServiceNow Paper

Transacting on ServiceNow Paper is one of the most simple ways to get started with Discovery Admin.

With this workflow, the Customer doesn't need to onboard QuickNexus as a new Vendor.

Since the Customer already has a relationship with ServiceNow, the administrative overhead is minimal and it is the quickest way to get started.

We take the following steps to process the Discovery Admin Subscription:

Customer informs Us that they want to go ahead with the Discovery Admin subscription
Customer shares the URL of the Production ServiceNow Instance
We inform ServiceNow and provide the necessary information to generate a Quote
ServiceNow generates a Quote for the Customer and sends it to Us
We send the Quote (from ServiceNow) to the Customer
Customer generates a Purchase Order for ServiceNow and sends it to us (Do not send this Purchase Order to ServiceNow. We need to upload this at a specific location on the ServiceNow Partner Portal. See Step 6)
We send the Purchase Order (from the Customer) to ServiceNow via the ServiceNow Partner Portal.
ServiceNow entitles Discovery Admin for renewals (and also sends a confirmation email to the Customer for new Subscriptions)
NOTE: This confirmation email is sent to the administrator / point of contact for ServiceNow HI / Now Support. We also get a copy of this email and notifiy the Customer once this email is generated by ServiceNow.
Customer follows instructions in the email to complete the entitlement of Discovery Admin (for new Subscriptions)
ServiceNow invoices the Customer
Customer Pays ServiceNow based on Invoicing Terms
ServiceNow retains a 20% commission and Pays the remaining 80% to Us