On Partner Paper

On Partner Paper

On Partner Paper

Transacting on Partner Paper is an easy way to get started with Discovery Admin.

With this workflow, the Customer doesn't need to onboard QuickNexus as a new Vendor.

Since the Customer already has a relationship with an existing ServiceNow Partner, we leverage that existing relationship to get started.

We work with the Partner to enable them to resell the Discovery Admin Subscription.

We take the following steps to process the Discovery Admin Subscription:

1. Customer informs Us that they want to go ahead with the Discovery Admin subscription

2. We generate a Quote for the Partner

3. Partner generates a Quote for the Customer

4. Customer generates a Purchase Order for the Partner

5. Partner generates a Purchase Order for Us

6. Partner shares the URL of the Customer Production ServiceNow Instance

7. We share the Purchase Order and URL from the Partner with ServiceNow

8. ServiceNow entitles Discovery Admin for renewals (and also sends a confirmation email to the Customer for new Subscriptions)

   NOTE: This confirmation email is sent to the administrator / point of contact for ServiceNow HI / Now Support. We also get a copy of this email and notifiy the Customer once this email is generated by ServiceNow.

9. Customer follows instructions in the email to complete the entitlement of Discovery Admin (for new Subscriptions)

10. ServiceNow invoices Us

11. We Invoice the Partner

12. Partner Invoices the Customer

13. Customer Pays Partner based on Invoicing Terms

14. Partner Pays Us

15. We Pay 20% commission to ServiceNow and retain the remaining 80%