Rethink Resourcing, Roles and Responsibilities

Part 1: Intro | Part 2: Setting Goals | Part 3: Scale Maturity

Part 4: Resource Transitions | Part 5: Unlock Full Potential | Part 6: Outro

Introduction

This page contains the edited recording of the Live Webinar: Rethink Resourcing, Roles, and Responsibilities, held on 2025-01-16 (after removing pauses, breaks, and customer references).

It is further broken down into logical sections, so you can view the parts, that are most relevant to you.

Customer Inputs

We decided to host this webinar based on several customer conversations requesting recommendations on how to Rethink Resourcing, Roles and Responsibilities to operationalize the maintenance of ServiceNow Discovery with Discovery Admin.

The two videos below capture brief comments made by attendees during the Webinar.

Video (1 min :: 29 secs)

Video (0 min :: 29 secs)

Part 1: Intro (0 min :: 28 secs)

Part 2: Setting Goals (6 mins :: 40 secs)

Part 3: Scale Maturity (6 mins :: 59 secs)

Part 4: Resource Transitions (4 mins :: 27 secs)

Part 5: Unlock Full Potential (5 mins :: 31 secs)

Part 6: Outro (0 min :: 54 secs)