Milestones
Introduction | Milestone 0 | Milestone 1 | Milestone N
Introduction
For a well-managed implementation, we can independently enable functional and technical resources via self-service (Step 1 to Step 4) in ~ 4 Weeks and subsequently deliver iterative improvements (Step 5 to Step 8) in ~ 8 Week increments.
The above duration estimates do not require dedicated resources and assume that we have part-time resource availability (each week) to implement Discovery Admin.
The estimated duration can be compressed with dedicated effort, or extended, as applicable, based on resource availability.
Milestone 0
Summary: Discovery Admin is installed / upgraded in non-PROD and PROD.
Recommended Duration: 2 to 4 weeks, depending on the availability of the ServiceNow Platform Admins and other activities taking place on the ServiceNow Platform.
This corresponds to
Implementation Guidelines: Step 0
Milestone 1
Summary:
One or more resources are enabled with Discovery Admin
Discovery Admin is configured to periodically (for example: daily, weekly, etc) analyze ServiceNow Discovery Logs without any manual intervention.
Recommended Duration: ~ One Week per Step (referenced below)
This corresponds to:
Implementation Guidelines: Step 1 and Step 2 (for Functional Resources and Technical Resources)
Implementation Guidelines: Step 3 and Step 4 (for Technical Resources)
Milestone 1 can be achieved independently by each Resource on the team.
The completion of Milestone 1 is marked by the successful configuration of the Scheduled Troubleshooting (Step 4) feature of Discovery Admin.
Milestone N
Summary: The 'N' in this Milestone implies ITERATIVE improvements to support actionable remediation of issues identified by Discovery Admin.
Recommended Duration: ~ Two Weeks per Step
This corresponds to:
Implementation Guidelines: Step 5 to Step 8 (for Technical Resources)
Details for each ITERATION are captured, as applicable, in the respective Articles referenced under the Steps.