top of page

View Generated Incidents

Introduction | Video | Tip 01 | Tip 02


 

Introduction

 

Incidents generated by Discovery Admin populate the out-of-the-box Incident Table and are intended to follow the existing Incident Management Process for resolution.

To view Generated Incidents, click the { View Generated Incidents } UI Action on the Troubleshooting Form, which is visible after the Incident Generation is complete.


 

Video: View Generated Incidents (3 mins :: 03 secs)

 

The video below demonstrates how to View Generated Incidents via the Troubleshooting Form, after Incident Generation (3 mins :: 03 secs)



Time Stamps:


0:22 - Viewing the Generated Incidents

  • To view the Generated Incidents, navigate to the Troubleshooting Record, whose Incidents are Generated.

  • On the Troubleshooting Form, click on the { View Generated Incidents } UI Action, to navigate to all the Incidents which are Generated.


 

Tip 01: Hints

 

Mouse over the UI Actions on the Troubleshooting Form to read the Hints, which further explain what each one does.


 

Tip 02: Enhance Incident Results

 

You can Enhance Incident Results via several properties to control how Incidents are generated, which attributes are populated, and which IP Addresses are included in the generated Incidents.

bottom of page