Uninstall Discovery Admin

Introduction | Tip 01 | Tip 02

Introduction

Discovery Admin has been designed to have zero modifications to any of the out-of-the-box ServiceNow Objects.

So, there will be no impact on other ServiceNow capabilities when you uninstall Discovery Admin.

To uninstall Discovery Admin in your ServiceNow Instance:

Navigate to: System Definitions > Plugins

Search for: Discovery Admin

Click: Three Vertical Dots on the top right on the Discovery Admin Card

Click: Uninstall

Tip 01: Three Vertical Dots NOT Visible

If you don't see the Three Vertical Dots, first Upgrade Discovery Admin to the latest version and then follow the steps above.

NOTE: You can only Uninstall Discovery Admin if you are upgraded to the latest version

Tip 02: Deleting Incidents Generation by Discovery Admin (Optional)

If you Install Discovery Admin after Uninstalling it, the Troubleshooting numbers will be reset. As a result, old Incidents may be displayed when you { View Generated Incidents }.

So, it is recommended, if it is permitted, to delete any Incidents Generated by Discovery Admin before the Uninstall.

All Incidents generated by Discovery Admin start with Short Description: Discovery Troubleshooting

Here is a handy link to find the Incidents Generated by Discovery Admin: https://YOUR_INSTANCE.service-now.com/nav_to.do?uri=%2Fincident_list.do%3Fsysparm_query%3Dshort_descriptionSTARTSWITHDiscovery Troubleshooting